Question 1

Is Abdel personally involved in files?

Accepted Answer

He still originates and stays close to complex scenarios. Day-to-day execution is shared with the wider team so nothing waits on one calendar.

Question 2

Are all team members licensed?

Accepted Answer

Licensed roles are identified on each profile with an NMLS number where issued. Operations and support staff are listed separately and clearly labeled.

Question 3

Where is the team located?

Accepted Answer

We have offices in Eatontown at 1 Main Street, Suite 201 and in Toms River at 1466 Hooper Ave, serving Monmouth and Ocean Counties and the wider state.

Question 4

Can I request a specific loan officer?

Accepted Answer

Yes. Tell us who you want to work with and we route you directly to them.

Question 5

How large is the team?

Accepted Answer

Ten licensed loan officers plus a six-person operations, marketing and support group covering processing, growth, engagement and loan officer assistance.

Question 6

Who handles my file after the application?

Accepted Answer

Your loan officer stays on the strategy while operations manages documents, conditions and scheduling. Both are reachable directly.

Question 7

Do you have Spanish-speaking loan officers?

Accepted Answer

Yes. Wesley Sime and Ashley Jironza work with clients in Spanish throughout the process.

Question 8

Who should I call for a Pennsylvania property?

Accepted Answer

Ryan Scott handles Pennsylvania transactions. For Florida, Andrew Rozo is your contact.

Question 9

Who works with real estate agents?

Accepted Answer

Several loan officers focus on real estate partner business, including Erica Campbell, Eddie Ruiz Jr, Jennifer Rodriguez and Russell Starkey.

Question 10

What does the Operations Manager do on my loan?

Accepted Answer

Pam Villazon oversees processing so conditions are gathered and cleared in the right order, which is usually what determines whether you close on time.

Question 11

What if my loan officer is unavailable?

Accepted Answer

Someone with access to your file answers. That is the entire reason the team is built this way.

Question 12

How do I reach my loan officer directly?

Accepted Answer

Each profile lists a direct phone and email. You are not routed through a call center.

Question 13

Do you meet clients in person?

Accepted Answer

Yes, at either office by appointment, and we also work fully remotely for clients who prefer it.

Question 14

Is the team new to the industry?

Accepted Answer

The group is led by Abdel Khawatmi, a nationally recognized originator and speaker, and includes senior loan officers alongside newer licensed advisors who are directly supported.

Question 15

Who do I talk to about joining the team?

Accepted Answer

Start with the careers page or call (973) 536-0276 and ask for a confidential conversation.

A team deep enough that your loan never depends on one person.

Who will I actually work with at Got Mortgages?

How the team is built

Licensed advisors

Operations and processing

Marketing, content and technology

Licensed loan officers

Got Mortgages Support

Get to know our founder

Questions people actually ask

Talk to a real person on the team.