Question 1

How quickly will someone get back to me?

Accepted Answer

During business hours, usually within the same business day. Calls to (973) 536-0276 are answered by a person on the team.

Question 2

Do I have to apply to talk to someone?

Accepted Answer

No. A conversation costs nothing and there is no application required to get a straight answer about your scenario.

Question 3

Where do I send sensitive documents?

Accepted Answer

Use the secure PRMG portal we send you, never plain email. Anything with a Social Security number or account number belongs in the portal.

Question 4

What are your office hours?

Accepted Answer

Monday to Friday, 9:00am to 6:00pm Eastern, with Saturday and Sunday appointments available.

Question 5

Where are your offices?

Accepted Answer

1 Main Street, Suite 201, Eatontown, NJ 07724 and 1466 Hooper Ave, Toms River, NJ 08753.

Question 6

Do I need an appointment to visit?

Accepted Answer

An appointment guarantees the right person is there for you. Call ahead and we will set a time at whichever office is closer.

Question 7

Can we meet outside business hours?

Accepted Answer

Yes. Evening and weekend appointments are available by arrangement.

Question 8

Can I work with you entirely online?

Accepted Answer

Yes. Application, documents, disclosures and often the closing itself can be handled digitally.

Question 9

What should I have ready for the first call?

Accepted Answer

A rough sense of income, monthly debts, savings available and your timeline. Nothing formal is required to start.

Question 10

How do I start an application?

Accepted Answer

Use the secure PRMG application link on this site, or ask your loan officer to send it directly to you.

Question 11

Who will call me back?

Accepted Answer

A licensed loan officer matched to your goal and location, not a call center agent reading a script.

Question 12

Do you speak Spanish?

Accepted Answer

Yes. Ask for Wesley Sime or Ashley Jironza and you can run the whole process in Spanish.

Question 13

Can you help with a property outside New Jersey?

Accepted Answer

Yes. Through PRMG we lend nationwide, so we can finance a property in any state. Tell us where you are buying and we will confirm the details right away.

Question 14

What if I already have a loan in process elsewhere?

Accepted Answer

We will give you an honest second opinion on the terms. If your current lender is doing well by you, we will say so.

Question 15

How do I leave a review or read existing ones?

Accepted Answer

Our Google listings for both offices are linked on this page, where you can read the 600+ reviews behind our 5.0 rating.

Talk to a real mortgage professional.

Got Mortgages - Eatontown (Monmouth County)

Got Mortgages - Toms River (Ocean County)

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